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1. Punctuality: Arrive at least 15 minutes before departure time. Delays of more than 10 minutes may result in departure without you, with no possibility of refund.
2. Accompaniment required: Children and anyone requiring special care must be accompanied by a responsible adult or caregiver during the activity.
3. Cancellation by the club: If the required number of participants is not reached, Club Happy Feet Adventure reserves the right to cancel the activity. In this case, you will be informed and a full refund will be given.
4. Weather Conditions: Activities may be cancelled or modified for safety reasons related to weather conditions. In the event of cancellation for this reason, you will be notified and a refund or rescheduling of the activity will be offered.
5. Responsibility: Outdoor activities involve inherent risks that all participants must accept. By booking, you acknowledge that you are taking part in the activity of your own free will and under your own responsibility.
6. Insurance: It is strongly recommended to take out insurance covering accidents and medical emergencies. Club Happy Feet Adventure is not responsible for any accidents or injuries that may occur during the activity.
7. Acceptance of Risks: By making a reservation, you acknowledge and accept all risks associated with the activity, including those related to natural conditions or other unforeseen situations.
8. Mutual respect: Respect between participants is essential. Any inappropriate behavior, including offensive language, will be sanctioned by exclusion from the activity without refund.
9. Respect for the Environment: All participants must follow environmental guidelines and commit to practicing leave no trace (leave nothing behind, avoid pollution, respect flora and fauna).
10. Conditions for couples: Couples wishing to share a room must provide a copy of their marriage certificate. This condition only applies to activities requiring accommodation in a shared room.
11. Non-smoking and alcohol-free: Smoking and alcohol consumption are prohibited during the activities. Smokers must ensure that they smoke away from the group so as not to disturb other participants.
12. Pets not allowed: Pets are not allowed on excursions or activities organized by Club Happy Feet Adventure.
13. Loss of personal property: The club is not responsible for the loss, theft or damage to your personal belongings during activities. It is recommended not to bring valuables.
14. Use of Images: During activities, photos and videos may be taken. By booking an activity, you authorize Club Happy Feet Adventure to use these images for promotional purposes (website, social networks, brochures). If you do not wish to appear on these media, please inform us before the activity.
15. Confidentiality: Your personal information is confidential and used only for the management of your reservation and your participation in our activities. We do not share your data with third parties without your prior consent.
Modification of Terms and Conditions Club Happy Feet Adventure reserves the right to modify these terms and conditions at any time. Changes will be posted on this site and will take effect immediately upon posting.